Returns and Exchanges
We want our customers to be 110% happy with their purchases from The Flourish Market.
If you would like to return or exchange an item, we are here to help!
We accept returns and exchanges up to 15 days after the shipping date of your order. Items must be unworn, with the tags still on (for those products containing tags).
Simply respond to your order confirmation email with the item you would like to return or exchange, and we'll email you back with our return shipping address.
Once we receive your returned item, we will issue you with a gift card and free shipping code via email. Both the gift card and the free shipping code will be good for one year. Please note: we provide gift cards, not refunds.
If you would like us to ship you a different size in a garment or pair of shoes, please let us know, and we will hold this item for up to 5 days. Once we receive your package, we will ship out your new piece, with shipping on us. If we do not receive your package within the 5 day window, we will issue you a gift card and free shipping code to use on your next order (both codes will be good for one year).
Two times per year, we will offer special sale codes to our customers. All items purchased at a discount are final sale and cannot be returned or exchanged. We invite you to gift or share these items with a friend.
We ship within 4 business days, however, we usually get your happy mail out to you as fast as we can :)